Shipping policy
Shipping Policy
Below, is our detailed shipping policy outlining the delivery options, charges, and related information.
Shipping Rates and Options:
We offer two shipping options for your convenience:
- Standard Shipping ($10 - $15): This option provides reliable delivery at a cost-effective rate of $10 - $15. Please allow 3 to 5 business days for your order to arrive via standard shipping.
- Express Shipping ($15 - $20): For quicker delivery, we offer express shipping at a rate of $15 - $20. Your order will be expedited and is estimated to arrive within 2 business days.
Processing Time:
Upon successful order placement, please allow 1 - 5 business days for order processing before the shipment is dispatched.
Order Tracking:
For both standard and express shipping options, a tracking number will be provided via email as soon as your order is shipped. You can use this tracking number to monitor the status and location of your package.
International Shipping:
- Standard Shipping ($20 - $25): This is our standard method of shipping. Please allow 14-28 business days for your order to arrive.
Address Accuracy:
Please ensure that your shipping address is accurate and complete to prevent any delivery issues. We cannot be held responsible for orders that are delayed or undelivered due to incorrect address information.
Delivery Delays:
While we make every effort to adhere to the estimated delivery times, unforeseen circumstances such as extreme weather, natural disasters, or other external factors could potentially lead to delays. We appreciate your understanding in such situations.
Refunds and Returns:
Shipping charges are non-refundable. In the event of a return or exchange, the cost of shipping will not be reimbursed unless the return is due to an error on our part.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact our customer support team within 3 days of the expected delivery date. We will work with you to resolve the issue promptly.
Should you have any questions or require further assistance, please don't hesitate to reach out to our customer support team at little.gifts.by.j@hotmail.com. Your satisfaction is our priority, and we're here to help make your shopping experience smooth and enjoyable.